Privacy Policy

Who We Are

Our website address is: https://sunlitsupply.com

Swift Link and Steady Link paddleboard straps are patent pending.

Comments

When visitors leave comments on the site, we collect:

• The data shown in the comments form
• The visitor’s IP address and browser user agent (to help with spam detection)
• An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you are using it.
• The Gravatar privacy policy is available here: https://automattic.com/privacy/
• After approval, your profile picture will be visible next to your comment

Media

If you upload images to the website:

• Avoid uploading images with embedded location data (EXIF GPS)
• Visitors can download and extract location data from uploaded images

Cookies

If you leave a comment:

• You can opt-in to saving your name, email, and website in cookies (for convenience, so you don’t have to enter details again)
• These cookies last one year
• If you visit our login page:
  • A temporary cookie will check if your browser accepts cookies
  • This cookie contains no personal data and is discarded when you close your browser
• If you log in:
  • We set up several cookies to save login details and screen display preferences
  • Login cookies last two days, screen options cookies last one year
• If you select "Remember Me", your login persists for two weeks
• If you log out, login cookies are removed
• If you edit or publish an article:
  • An additional cookie is saved in your browser
  • This does not store personal data—it only identifies the post ID of the article you edited
  • Expires after one day

Embedded Content from Other Websites

Articles on this site may include:
Videos | Images | Articles

Embedded content acts as if you visited the original website, meaning:

• These websites may collect your data
• They may use cookies & third-party tracking
• They may monitor your interactions with embedded content
• If you are logged in to that site, they may track your interactions there too.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely

This helps us auto-approve follow-up comments instead of holding them for moderation

For registered users:

• We store the personal information provided in their user profile
• Users can see, edit, or delete their personal data (except their username)
• Website admins can also see & edit user info

Your Data Rights

If you have an account or have left comments, you can request:

• An exported file of your personal data
• That we erase your personal data (excluding data we must keep for legal, security, or administrative purposes)

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service

Disclaimers

At Sunlit Supply, we design our products for durability, reliability, and maximum enjoyment in outdoor activities. However, staying safe is just as important as having fun. Please use all equipment responsibly and as intended.

Safety First – Yes, That Includes Life Vests!

Look, we get it—wearing a life vest doesn’t always feel “cool" but we're telling you to just do it. Stay stafe so you can enjoy the outdoors for years to come.

• Always wear a life vest when on the water. Even the most experienced paddlers, swimmers, and adventurers can run into unexpected conditions.
• Know your limits. Whether you’re paddleboarding, kayaking, or doing any other water sport, take time to learn proper techniques and check weather conditions.
• Respect nature. Water, wind, and terrain can change quickly—stay aware and plan accordingly.
• Have a buddy. Solo adventures can be fun, but having someone with you (or at least letting someone know your plans) is a great safety practice.

We encourage everyone to practice smart and responsible outdoor habits so that we can all continue to explore, paddle, and adventure safely.

Limitation of Liability

• Sunlit Supply is not responsible for injuries, accidents, or damages resulting from improper use, modifications, or failure to follow safety guidelines.
• Our products are designed for recreational use and should be used with appropriate safety gear.
• Users assume full responsibility for their safety and the proper use of all equipment.

Warranty & Repair Policy

• We stand by our products and offer free repairs for normal wear and tear (see our Repair Policy for details).
• Damage caused by misuse, modifications, or extreme conditions is not covered under our repair or replacement policy.

Purchases & Shipping

• We do our best to get your gear out the door quickly. Orders are typically processed within 2–3 business days. You’ll receive a confirmation email with tracking information once your package is on its way.

🚚 Domestic Shipping (U.S.)

• Shipping options and rates will be calculated at checkout. Delivery times vary depending on the carrier and service you select.

✈️ International Shipping

• We’re excited to ship worldwide so paddlers everywhere can connect and adventure with us. Please note:
  • International customers are responsible for all import duties, taxes, and customs fees that may apply.
  • These charges are set by your country's customs office and are not controlled or collected by Sunlit Outdoor Supply LLC.
  • Refusal to pay customs fees may result in your package being returned or abandoned; in these cases, shipping costs are non-refundable.

📦 Lost or Delayed Packages

• Once a package leaves our hands, it is in the care of the carrier. Sunlit Supply is not responsible for delays, losses, or damages caused during shipping, but we’ll always do our best to help you track down an issue.
  

🔄 Exchanges & Returns

• For exchange and refund information, please see our Repairs, Returns, & Refunds page.

If you have any questions about product use or safety, reach out to us at letsgo@sunlitsupply.com. Let’s keep outdoor adventures fun, safe, and sustainable for everyone!